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2015 accord coupe EXL radio issue

  #1  
Old 08-24-2017, 05:06 PM
Thread Starter
Join Date: Aug 2017
Posts: 1
Default 2015 accord coupe EXL radio issue

Hello forum,

This is my first post so forgive any mistakes I make. I have a 2015 accord coupe EXL and the radio becomes unresponsive.

video
https://drive.google.com/file/d/0Bwb...w?usp=drivesdk

When I press to change from one preset channel to another preset channel. I see the preset station flash but the channel does not change to the one I just pressed. The radio unit was replaced and now the tech is saying it is my phone that is causing it. The issue seems to happen when a phone is connected. I wanted to ask if anyone has seen this issue before?

Just based on the reaction of the tech to blame the phone I feel I am in for a long drawn out issue.
 
  #2  
Old 08-28-2017, 11:58 AM
JimBlake's Avatar
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Join Date: May 2006
Location: Wisconsin
Posts: 17,449
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I don't know but I bet you'll get better answers on the Audio forum. So I'll move this over there.
 
  #3  
Old 09-21-2017, 10:29 PM
keep_hope_alive's Avatar
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Location: Quad Cities, IL
Posts: 3,209
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Please confirm if the problem only exists when the radio is paired with your phone.
 
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