Me too. Dealer was going to talk to District Manager to see if Honda would at least help. We own 3 Hondas. $600 for the radio plus labor if I have to pay for it.

 

Renee check out http://www.car-groups.com/board/nextpost/29523/0 4 or 5 people got their repairs paid for.

 

I called American Honda (Main headquarters) and they covered my Radio without any problem you will have to take it to a dealer and American Honda will call them to ok the repair. CALL AMERICAN HONDA 1ST TO MAKE A CLAIM AND HAVE YOUR VIN NUMBER READY 1-800-999-1009
I have 63000 miles and no warranty that expired at 36000 miles. thanks to this chat room and other web sites I would have never realized what an expensive repair this would have been,I didnt even have to pay a penny my dealership had the radio there to replace. The transaction went so smooth I couldnt beleive it. Dont talk to the dealership first, One guy told me if he would charge me $99 to look at it and I would be lucky to get it covered since I have so many miles and he didnt consider me a loyal Honda customer since I get my oil changed at the car wash instead of Honda.Even though I did all my other maintenance,brakes tansmision seviced at Honda. I went to another dealership and he said bring your car in, we will take care of you North Hollywood Honda was great and never mentioned anything about being a LOYAL HONDA Customer. GOOD LUCK! RENEE

 

Thanks Renee! I took my 2003 Accord EX in to the dealer for this radio display problem. I leased this vehicle for 4 years, with 15,000/yr mileage. The radio display went out after 34 months, but the mileage was 40,000. So, according to COGGIN HONDA IN FORT PIERCE, FLORIDA (hint, hint), I have to have it repaired at my expense sometime prior to returning the vehicle next November. I will be contacting Honda tomorrow to begin my search for justice. I hope my situation turns out as well as yours.

 

Update ------ My 2003 Honda Accord EX now has 44,000 miles on it. I have 12 more months left on a 48-month lease. My radio display went out a couple months ago. The Honda dealer in Fort Pierce, Florida (hint, hint) told me that I would have to pay $1200 to have it replaced. The message posted by Renee steered me to contact American Honda. Just follow her advice precisely. It took a couple weeks for this lousy dealer (hint, hint) to get the information to American Honda, but finally today I received my answer. I was told that Honda is definitely aware of the problem with the 2003 radio display, and will replace the whole unit for free. No recall was issued. I feel sorry for all the people who paid big bucks to have the unit replaced.

 

I just had the same problem with my radio/climate controls...worked great and then bam!...no worky....I am 500 miles from home and found the dealer in wichita, ks...they are going to overnight the radio from arkansas, put it in, and even put in my silverstar 9006's, and they called enterprise rentals for me...and honda pays for it all....did i just get lucky or what? I have a 2003 accord ex v6 6 speed... service guy said that was the second one that he has ever seen....and yes...this car will get up and go....good luck

 

Hey, I've got the same problem, NO Display backlight on the radio on my 2003 Accord EX,
I plan to take to the dealer, sounds like they know about this problem and should replace free of charge.

 

I had the same problem. The Sarasota Fl Honda dealer quoted me a price of $1074 + tax to replace the radio. (60,000 miles)
out of warranty. Called the 1-800 number that Renee suggested and was given a "case number". Evidently Honda loyalty
is a determining factor, I told the case manager about the 3 Civics, two Acuras and 8 Honda motorcycles I had purchased new,
before buying my 2003 Accord EX. Honda eventually authorized a replacement radio, but I will have to pay $79 for
installation. The appointment is for tomorrow afternoon, 02/03/06. Does anyone know if the replacement radio is warranted ?
I plan on asking the dealer that question and will post his response.

 

If they are treating it like its a new one and give you a receipt for the radio i would assume that there is a warrenty for a few years. But if there if there isnt its subject to the warrenty of the car... and 1000 dollars seems pretty steep of a price, does it have built in navigation? or cappuccino maker?

 

Thank you. I will check the dealer. I have a 2003 Accord EX 4cyl with 105,000. This has been my only problem. I imagine my dealer will want to screw me, but I will ask anyhow. Thanks again!!!